Support
Need help with RateByFresh? Contact us and include your account email, device model, and a short description of the issue.
Contact support
Email us at admin@ratebyfresh.com.
Web subscriptions
Bought on ratebyfresh.com? Open Settings & billing to update your payment method, view invoices, or cancel renewal. Use the same email you entered at checkout.
Bought in the iOS app? Manage that subscription in your Apple ID subscription settings.
Trouble signing in?
Use Sign in with a code. Enter the email from your receipt and use the newest six-digit code. Check spam if it hasn’t arrived. If the code expires, request a new one on the sign-in page.
Already paid but seeing a plan screen? Don’t buy again. Sign in with your purchase email, then contact us if your plan is still missing.